Effective Date: 01/12/2025

SyngHub is a product and service platform operated by Syngrid Technologies. In addition to developing and selling HubSpot modules and themes, SyngHub also provides professional HubSpot-related services.

Syngrid Technologies is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how information is collected, used, disclosed, and protected when you visit or use the SyngHub website (a HubSpot-hosted domain).

By accessing or using SyngHub, you agree to the terms of this Privacy Policy.

1. Collection of Personal Data  

1.1 Information You Provide

You may voluntarily provide personal data when you:

• Fill out forms on the SyngHub website
• Request demos, downloads, pricing, or product information
• Subscribe to newsletters or marketing communications
• Contact us via email, chat, or support channels

This information may include your name, email address, company name, phone number, and any other details you choose to share.

1.2 Automatically Collected Information 

When you visit SyngHub, certain information may be collected automatically, including:

• IP address, browser type, device type, and operating system
• Pages viewed, time spent on pages, and interaction data
• Referring URLs and traffic sources

This data is used for analytics, performance monitoring, security, and improving the overall user experience.

2. Use of Personal Data  

SyngHub and Syngrid Technologies use your personal data to:

• Provide, operate, and maintain SyngHub products and services
• Deliver HubSpot onboarding, design, development, migration, SEO, marketing, and performance optimization services
• Assess project requirements and communicate during service delivery
• Process inquiries, demo requests, quotations, and customer support requests
• Improve website functionality, HubSpot modules, themes, and service quality
• Send relevant updates, product announcements, service-related communications, and marketing content (where permitted)
• Comply with legal, regulatory, and contractual obligations
• We do not sell, rent, or trade your personal data to third parties.

3. Cookies & Tracking Technologies  

SyngHub uses cookies and similar tracking technologies, including HubSpot cookies, to:

• Enable core website functionality and form submissions
• Track onboarding, service inquiries, and marketing interactions
• Analyze website traffic, performance, and user behavior
• Improve SEO, marketing effectiveness, and service delivery

You may manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features, including forms and service-related interactions.

4. Disclosure of Personal Data  

Personal data may be disclosed only in limited circumstances, including:

• To comply with applicable laws, regulations, court orders, or legal processes
• To protect the rights, property, or safety of SyngHub, Syngrid Technologies, users, or the public
• To trusted service providers who assist in operating our website and services, under strict confidentiality and data protection obligations

All third parties handling your data are required to follow appropriate data protection standards.

5. Data Security Measures  

Syngrid Technologies implements appropriate technical and organizational measures to protect your personal data, including:

• Encryption of sensitive data where applicable
• Restricted access to personal data on a need-to-know basis
• Regular system monitoring and security reviews

While we take reasonable steps to protect your data, no method of online transmission or storage is completely secure. Users are encouraged to take appropriate precautions when sharing personal information online.

6. International Data Transfers 

Your personal data may be processed or stored outside Singapore, including in countries where Syngrid Technologies or its service providers operate. When transferring data internationally, we ensure:

• Compliance with Singapore’s Personal Data Protection Act (PDPA) and other applicable laws
• Appropriate safeguards, such as contractual data protection clauses

7. Retention of Personal Data

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When data is no longer required, it is securely deleted or anonymized.

8. Third-Party Links  

SyngHub may contain links to third-party websites or resources. We are not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any third-party sites they visit.

9. Changes to This Privacy Policy

Syngrid Technologies reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. Continued use of the SyngHub website after changes indicates acceptance of the updated policy.

10. Contact Information

If you have any questions or concerns regarding this Privacy Policy or how your personal data is handled.

Phone:
Singapore: +65 6659 3971

India: +91 93632 94244

Email:
sales@syngrid.com